Frequently Asked Questions
+ HOW DO WE SECURE THE SPACE?
Confirmation must be in writing and you will then be invoiced for the quoted deposit amount. Payment via EFT or credit card is required one week after invoice is received to confirm the space.
+ I’M HIRING THE SUN ROOM OR PAVILION, IS THE COURTYARD INCLUDED?
If you are only hiring the Sun Room or Pavilion, the Courtyard is not included in the hire, there is additional fee if you want to include this space. The Courtyard is included if you hire both the Pavilion and Sun Room.
+ WILL WE HAVE THE SPACES EXCLUSIVELY?
Please note that these spaces are hired on a semi- exclusive basis but can be hired privately. When hiring only the Sun Room or Pavilion there may be another booking in the other space. We recommend if you’d prefer the spaces ‘exclusively’ that you hire all: the Sun Room, Courtyard and Pavilion. All weddings and media launches are required to book the whole space.
+ CAN I SET UP OR PACK DOWN BEFORE AND AFTER MY BOOKING TIME?
You can bump in from the time of your booking, additional hiring fee applies if you need bump in time prior your booking time.
+ DO I HAVE TO SET UP MYSELF?
Our staff will set up all furniture for you. However, any additional set up (ie decorations) need to be done by yourself.
+ CAN I DROP OFF ITEMS THE DAY BEFORE?
Due to our limited storage, we cannot accept any items outside of your hire time without prior approval.
+ CAN I LEAVE ITEMS TO PICK UP THE NEXT DAY?
We can consider this on a case by case basis, but this is dependent on other bookings we have on.
+ WHAT FURNITURE IS PROVIDED?
We provide tables, chairs, cocktail tables and stools, there is no additional charge for these items.
+ DO YOU HAVE AV EQUIPMENT?
In the Sun Room we have a screen, projector, surround sound, and ability to plug your phone into the music jack. If you need to use the AV, you will need to supply your own laptop, we provide HDMI cord.
The Pavilion has a port for your music, and surround sound. This space is not suitable for a screen and projector due to lighting, but TV screens and stands work well. Both spaces have handheld microphones that can be supplied. There is no additional charge for these items.
+ DO YOU SUPPLY WHITEBOARD, LECTERN, STAGE AND/OR FLIPCHARTS?
Yes, we supply all mentioned items.
+ CAN WE BRING IN OUR OWN CATERING?
Food and beverage packages are available to suit every occasion. BYO catering and drinks are not permitted.
+ CAN I BRING MY OWN DECORATIONS FOR THE SPACES?
Yes absolutely, decorations are permitted in the space, however they must not interfere with the environment, other patrons and/or the restaurant and farm. Decorations can be secured to walls/poles with a temporary (ie. Bluetac) solution, but all residue and decorations must be removed at the end of your event. No fly away decorations are permitted; this is including but not limited to glitter, small decorations. In addition, in keeping with our aims for reduced waste and environmentally friendly decorations, the following items are banned on-site: balloons, glitter, silly string, floral foam, glow sticks, confetti. If additional cleaning is necessary due to decorations, additional charges will apply.
+ CAN WE HAVE LIVE MUSIC?
As per our lease agreement we have strict noise restrictions due to the residential area that we are located and we are very mindful of the impact of noise on our neighbours. Please note that live amplified music or a DJ is only permitted inside of the Dining Room and Sun Room with closed doors. In the Pavilion, we allow background music through our speaker system. No amplified music is permitted in the outdoor spaces.
+ CAN I GAIN ACCESS TO THE FARM?
We are happy to discuss any requirements you may have that involves the market garden or other farm areas. Ask us in your enquiry and we can provide further information.
+ DO YOU HAVE A LOADING ZONE I CAN BUMP IN/OUT OF?
We do have a loading zone, just in front of Camperdown Tennis that you can use to bump in and out large items. Once this has been finished, you will need to find parking for the day.
+ DO YOU HAVE PARKING ONSITE?
We do not have any available parking onsite. Parking is regularly monitored and there are 2-hour limits. There’s also a Secure Carpark on Grose St two blocks away with a flat daily rate that can be utilised.